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DILIGENT
Customer Due Diligence Platform | Diligent
NCB DILIGENT PARTNERSHIP PRESS RELEASE
National Citizen Commercial Joint Stock Bank signs partnership with Diligent Risk Solutions to implement “Enterprise Due Diligence platform”
On 4th November 2024,National Citizen Commercial Joint Stock Bank (NCB) has signed a long term agreement to implement the AML/CTF system with Diligent Risk Solutions Pte Limited (Diligent), aiming to ensure customer information security and strengthen risk management capacity and optimize operating processes.
With the successful implementation of Diligent’s platform, NCB will have effective tools to identify and prevent suspicious financial activities, illegal transactions and effectively embed AML/CTF programs. Thereby, protecting the integrity of the system and minimizing risks related to financial crime.
NCB has signed a long term agreement to implement the AML/CTF system with Diligent
“This agreement represents a significant milestone in NCB’s digitalization and comprehensive transformation efforts. With APIs for data sourcing and screening, seamless and automated management systems provided by Diligent, NCB will increasingly enhance service quality and customer experience.” said Ta Kieu Hung, Chief Executive Officer of NCB.
In addition, this strategic collaboration aims to strengthen NCB’s compliance framework, allowing the bank to fully comply with anti-money laundering regulations under Vietnamese and international laws. Also, by leveraging Diligent’s cutting-edge platform, NCB can optimize its operational processes and keep pace with evolving regulations and polices.
Rajesh Kalyanraman, Co-Founder and CEO of Diligent Risk Solutions said that“The Diligent team is dedicated to delivering maximum support to NCB in the continuous and seamless enhancement of risk management procedures. This effort aims to promote transparency and efficiency in AML/CFT operations, ultimately fostering greater trust among customers towards the Bank.
This collaboration will allow NCB to continuously enhance service quality and customer experience
“Diligent Risk Solutions Pte Limited (Diligent)”, a Fintech based out of Singapore, specialized in providing AML / CTF solutions for large financial institutions. Diligent has clients across Singapore, South East Asia, Australia and Middle East.
Meanwhile, NCB has marked positive milestones in Vietnam in recent times. Over the past two years, the bank has consistently augmented its investment in infrastructure and technological solutions, collaborating with premier global and regional technology partners such as GCP, E&Y, KPMG, CMC Telecom, and LUMIQ, as well as Zoho Corporation, to execute intricate digital transformation initiatives, addressing comprehensive digital transformation and advancing the bank’s new strategy.
Diligent and NCB expect that, this collaboration will allow NCB to continuously enhance service quality and customer experience, and contribute to the sustainable development of the community.
